Terms of Service
Last updated: September 2026
These Terms of Service ("Terms") govern your use of the Rightway Appliance website and our appliance repair, installation, and maintenance services (collectively, the "Services"). By visiting our website, contacting us, or scheduling service, you agree to these Terms. If you do not agree, please do not use our website or Services.
1. Our Services
Rightway Appliance provides appliance repair, installation, and maintenance services in Keene, TX and the surrounding areas. $75 diagnostic fee waived with repair. Service availability, scheduling windows, and pricing may vary based on the appliance, issue, and location.
2. Scheduling & Cancellations
Appointments can be scheduled by calling 682-622-1690 or emailing rightwayappliance@icloud.com. We ask that you provide as much notice as possible if you need to cancel or reschedule an appointment. Repeated late cancellations or missed appointments may affect our ability to offer future scheduling flexibility.
3. Pricing & Payment
Diagnostic fees, repair costs, and installation or maintenance pricing will be communicated to you before work begins whenever possible. $75 diagnostic fee waived with repair. Payment is due upon completion of service unless otherwise agreed in writing. Prices are subject to change without notice, though we will make reasonable efforts to honor quoted pricing for work already scheduled.
4. Service Warranty & Disclaimers
We perform all services in a professional and workmanlike manner consistent with industry standards. Any warranty on parts is provided by the manufacturer or parts supplier and is separate from any labor warranty we may offer, which will be communicated to you at the time of service. Except as expressly stated, our Services are provided on an "as-is" basis, and we disclaim all other warranties, express or implied, to the fullest extent permitted by law, including implied warranties of merchantability or fitness for a particular purpose.
5. Limitation of Liability
To the fullest extent permitted by law, Rightway Appliance shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to our Services or website, including but not limited to loss of use, loss of data, or loss of income, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from our Services will not exceed the amount you paid for the specific service giving rise to the claim.
6. Customer Responsibilities
You are responsible for providing accurate information about your appliance, service address, and the issue you're experiencing, and for providing safe and reasonable access to the appliance and work area at the scheduled appointment time.
7. Website Content & Intellectual Property
All content on our website — including text, images, logos, and design — is the property of Rightway Appliance or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.
8. Third-Party Links
Our website may contain links to third-party websites (such as review platforms or social media). We are not responsible for the content, accuracy, or practices of any third-party website.
9. Governing Law & Disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or our Services will be resolved in the state or federal courts located in Texas, and you consent to the jurisdiction of those courts.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or Services after changes are posted constitutes acceptance of the updated Terms.
11. Contact Us
Questions about these Terms can be directed to rightwayappliance@icloud.com or 682-622-1690.